A friend sent me a series of comments taken from a Wall Street Journal article. I don’t know if I should be doing this, but I am not making money off this blog. That will be my argument if I end up in court:
1. Compaq is considering changing the command “Press Any Key” to “Press Return Key” because of the flood of calls asking where the “Any” key is.
6. A confused caller to IBM was having trouble printing documents. He told the technician that the computer had said it “couldn’t find printer.” The user had also tried turning the computer screen to face the printer – but that his computer still couldn’t “see” the printer.
7. An exasperated caller to Dell Computer Support couldn’t get her new Dell Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, “I pushed and pushed on this foot pedal and nothing happened.” The “foot pedal” turned out to be the computer’s mouse.
9. Another IBM customer had trouble installing software and rang for support. “I put in the first disk, and that was OK. It said to put in the second disk, and had some problems with the disk. When it said to put in the third disk, I couldn’t even fit it in…”
11. A woman called the Canon help desk with a problem with her printer. The tech asked her if she was “running it under window.” The woman responded, “No, my desk is next to the door. But that is a good point. The man sitting in the cubicle next to me is under a window and his printer is working fine.”
There were others, but these could clearly have been about me.